Privacy Policy

Personal Information

When you register for an account, we collect:

• Full name
• Email address
• Phone number (Nigerian format: +234XXXXXXXXXX)
• National Identification Number (NIN) for device registration
• Account type (User or Agent)
• Password (encrypted and stored securely)

Device Information

When you register a device, we collect:

• IMEI number
• Device make and model
• Purchase information (optional)
• Device status (active, lost, stolen)
• Registration date and time

Automatically Collected Information

We automatically collect:

• IP address and location data
• Browser type and version
• Device information (operating system, screen size)
• Usage data (pages visited, time spent, features used)
• Log files and error reports

Service Delivery

• Creating and managing your account
• Processing device registrations
• Verifying IMEI numbers
• Managing lost/stolen device reports
• Providing customer support

Security & Fraud Prevention

• Verifying NIN authenticity with government databases
• Detecting and preventing fraudulent activities
• Protecting against unauthorized access
• Investigating suspicious activities

Communication

• Sending service-related notifications
• Providing updates about your devices
• Responding to your inquiries
• Sending security alerts

Improvement & Analytics

• Analyzing usage patterns to improve the Service
• Conducting research and development
• Generating anonymized statistical data

Government Agencies

• National Identity Management Commission (NIMC) for NIN verification
• Nigerian Communications Commission (NCC) for IMEI database management
• Law enforcement agencies (when legally required or for criminal investigations)
• Other regulatory bodies as required by Nigerian law

Telecom Operators

• Sharing lost/stolen device IMEI numbers for blocking
• Coordinating device recovery efforts

Service Providers

• Cloud hosting providers (data storage)
• Email service providers (notifications)
• Analytics providers (usage statistics)
• Security service providers (fraud detection)

All service providers are contractually obligated to protect your data and use it only for specified purposes.

We Will NOT:

• Sell your personal information to third parties
• Share your data for marketing purposes without consent
• Disclose your NIN to unauthorized parties

Technical Safeguards

• End-to-end encryption for data transmission (SSL/TLS)
• Encrypted password storage using bcrypt hashing
• Secure database access controls
• Regular security audits and vulnerability assessments
• Firewall protection and intrusion detection systems

Administrative Safeguards

• Limited employee access to personal data
• Background checks for personnel with data access
• Regular security training for staff
• Incident response procedures